Mercedes-Benz Power Train: Driveshaft

Mercedes-Benz is recalling about 1,002 vehicles over a problem with the power train. If the driveshaft separates, there may be a loss of drive, increasing the risk of crash.

Campaign
19V457000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
14 June 2019
Vehicles
1,002
Built between
Jun 2015 – Mar 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
4 November 2019
Repaired
79%
Unrepaired
209

Does this affect my vehicle?

This recall covers vehicles built between June 2015 and March 2016. If yours was built outside that window, it is not part of this recall.

  • 2016-2017 Mercedes-Benz AMG GTBuilt June 2015 to March 2016

Repair progress

209 of 1,002 vehicles in this recall had still not been repaired as of Q1 2021.

79% repaired — 793 of 1,002 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 AMG GTS and 2017 AMG GT vehicles. The bonding between the carbon-fiber driveshaft and the engine/transmission flange may be insufficient, causing the driveshaft to separate while in motion.

What could happen

If the driveshaft separates, there may be a loss of drive, increasing the risk of crash.

What gets fixed

MBUSA will notify owners, and dealers will replace the carbon-fiber draft shaft, including the flange, free of charge. The recall began November 4, 2019.

Timeline

  1. Vehicles builtJune 2015 to March 2016
  2. Recall reported to NHTSA14 June 2019
  3. Owners notified4 November 2019
  4. Latest repair reportQ1 2021 — 79% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 June 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090018.

Official source

Manufacturer's recall number
2019090018
Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand