- Vehicles
- 1,957
- Built between
- Nov 2018 – Jul 2019
- Models
- 17
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 13 September 2019
- Repaired
- 96%
- Unrepaired
- 81
Does this affect my vehicle?
This recall covers vehicles built between November 2018 and July 2019. If yours was built outside that window, it is not part of this recall.
- 2019 Mercedes-Benz AMG C43Built November 2018 to July 2019
- 2019 Mercedes-Benz AMG C63Built November 2018 to July 2019
- 2019 Mercedes-Benz AMG CLS53Built November 2018 to July 2019
- 2019 Mercedes-Benz AMG E53Built November 2018 to July 2019
- 2019 Mercedes-Benz AMG E63SBuilt November 2018 to July 2019
- 2019 Mercedes-Benz AMG GT53Built November 2018 to July 2019
- 2019 Mercedes-Benz AMG S63Built November 2018 to July 2019
- 2019 Mercedes-Benz AMG S65Built November 2018 to July 2019
- 2019 Mercedes-Benz C 300Built November 2018 to July 2019
- 2019 Mercedes-Benz CLS 450Built November 2018 to July 2019
- 2019 Mercedes-Benz E 300Built November 2018 to July 2019
- 2019 Mercedes-Benz E 450Built November 2018 to July 2019
- 2020 Mercedes-Benz GLC 300Built November 2018 to July 2019
- 2020 Mercedes-Benz GLE 350Built November 2018 to July 2019
- 2020 Mercedes-Benz GLE 450Built November 2018 to July 2019
- 2019 Mercedes-Benz S 450Built November 2018 to July 2019
- 2019 Mercedes-Benz S560Built November 2018 to July 2019
Repair progress
81 of 1,957 vehicles in this recall had still not been repaired as of Q4 2020.
96% repaired — 1,876 of 1,957 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
What could happen
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
What gets fixed
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019.
Timeline
- Vehicles builtNovember 2018 to July 2019
- Recall reported to NHTSA19 July 2019
- Owners notified13 September 2019
- Latest repair reportQ4 2020 — 96% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 July 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
Official source
- Manufacturer's recall number
- 2019080008
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.