Mercedes-Benz Structure: Roof and Pillars

Mercedes-Benz is recalling about 1 vehicle over a problem with the structure. If a side curtain air bag does not deploy as intended, or the pillar covers detach during a crash, there is an increased risk of injury.

Campaign
19V584000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
9 August 2019
Vehicles
1
Built between
Aug 2018 – Aug 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
13 September 2019
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between August 2018 and August 2018. If yours was built outside that window, it is not part of this recall.

  • 2019 Mercedes-Benz S 450Built August 2018 to August 2018

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q4 2020.

100% repaired — 1 of 1 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling a 2019 S450 vehicle. The A, B, and C pillar covers may have been improperly installed, possibly affecting the deployment of the side curtain air bags and allowing the covers to detach in the event of a crash.

What could happen

If a side curtain air bag does not deploy as intended, or the pillar covers detach during a crash, there is an increased risk of injury.

What gets fixed

MBUSA will notify the owner, and a dealer will inspect the pillar covers, reinstalling them as necessary, free of charge. The recall began September 13, 2019.

Timeline

  1. Vehicles builtAugust 2018 to August 2018
  2. Recall reported to NHTSA9 August 2019
  3. Owners notified13 September 2019
  4. Latest repair reportQ4 2020 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 August 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080006.

Official source

Manufacturer's recall number
2019080006
Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand