Mercedes-Benz Structure: Body

Mercedes-Benz is recalling about 4,765 vehicles over a problem with the structure. If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

Campaign
19V676000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
23 September 2019
Vehicles
4,765
Built between
Oct 2016 – Jan 2019
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 October 2019
Repaired
96%
Unrepaired
196

Does this affect my vehicle?

This recall covers vehicles built between October 2016 and January 2019. If yours was built outside that window, it is not part of this recall.

  • 2018 Mercedes-Benz E 400Built October 2016 to January 2019
  • 2019 Mercedes-Benz E 450Built October 2016 to January 2019
  • 2017 Mercedes-Benz E400Built October 2016 to January 2019
  • 2018-2019 Mercedes-Benz E63SBuilt October 2016 to January 2019

Repair progress

196 of 4,765 vehicles in this recall had still not been repaired as of Q1 2021.

96% repaired — 4,569 of 4,765 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.

What could happen

If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

What gets fixed

MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019.

Timeline

  1. Vehicles builtOctober 2016 to January 2019
  2. Recall reported to NHTSA23 September 2019
  3. Owners notified18 October 2019
  4. Latest repair reportQ1 2021 — 96% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 September 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. Note: This recall is an expansion of NHTSA recall number 18V-849. MBUSA's number for this recall is 2019090008.

Official source

Manufacturer's recall number
2019090008
Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand