Subaru Air Bags: Occupant Classification

Subaru is recalling about 366,282 vehicles over a problem with the air bags. If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Campaign
19V701000
Manufacturer
Subaru of America, Inc.
Reported
3 October 2019
Vehicles
366,282
Built between
Jan 2015 – Aug 2017
Models
1
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
11 February 2020
Repaired
87%
Unrepaired
42,597

Does this affect my vehicle?

This recall covers vehicles built between January 2015 and August 2017. If yours was built outside that window, it is not part of this recall.

  • 2015-2018 Subaru ForesterBuilt January 2015 to August 2017

Repair progress

42,597 of 366,282 vehicles in this recall had still not been repaired as of Q2 2021.

87% repaired — 318,456 of 366,282 reported

Owners not reachable
2,106
Scrapped or exported
3,123

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

What could happen

If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

What gets fixed

Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020.

Timeline

  1. Vehicles builtJanuary 2015 to August 2017
  2. Recall reported to NHTSA3 October 2019
  3. Owners notified11 February 2020
  4. Latest repair reportQ2 2021 — 87% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 October 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Official source

Manufacturer's recall number
WUM-98
Recalling manufacturer
Subaru of America, Inc.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand