Mercedes-Benz Air Bags: Occupant Classification

Mercedes-Benz is recalling about 129 vehicles over a problem with the air bags. In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

Campaign
19V892000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
16 December 2019
Vehicles
129
Built between
Jan 2015 – Oct 2017
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
31 July 2020
Repaired
62%
Unrepaired
49

Does this affect my vehicle?

This recall covers vehicles built between January 2015 and October 2017. If yours was built outside that window, it is not part of this recall.

  • 2017-2018 Mercedes-Benz AMG CLA45Built January 2015 to October 2017
  • 2018 Mercedes-Benz CLA 250Built January 2015 to October 2017
  • 2015-2017 Mercedes-Benz CLA250Built January 2015 to October 2017

Repair progress

49 of 129 vehicles in this recall had still not been repaired as of Q2 2022.

62% repaired — 80 of 129 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

What could happen

In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

What gets fixed

MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020.

Timeline

  1. Vehicles builtJanuary 2015 to October 2017
  2. Recall reported to NHTSA16 December 2019
  3. Owners notified31 July 2020
  4. Latest repair reportQ2 2022 — 62% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 December 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

Official source

Manufacturer's recall number
2020060012
Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand