- Vehicles
- 153
- Built between
- Dec 2018 – Jan 2019
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 February 2020
- Repaired
- 88%
- Unrepaired
- 18
Does this affect my vehicle?
This recall covers vehicles built between December 2018 and January 2019. If yours was built outside that window, it is not part of this recall.
- 2019 Freightliner Sprinter 1500Built December 2018 to January 2019
- 2019 Freightliner Sprinter 2500Built December 2018 to January 2019
- 2019 Freightliner Sprinter 3500Built December 2018 to January 2019
- 2019 Freightliner Sprinter 4500Built December 2018 to January 2019
- 2019 Mercedes-Benz Sprinter 1500Built December 2018 to January 2019
- 2019 Mercedes-Benz Sprinter 2500Built December 2018 to January 2019
- 2019 Mercedes-Benz Sprinter 3500Built December 2018 to January 2019
- 2019 Mercedes-Benz Sprinter 4500Built December 2018 to January 2019
Repair progress
18 of 153 vehicles in this recall had still not been repaired as of Q2 2021.
88% repaired — 135 of 153 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
What could happen
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
What gets fixed
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020.
Timeline
- Vehicles builtDecember 2018 to January 2019
- Recall reported to NHTSA8 October 2019
- Owners notified10 February 2020
- Latest repair reportQ2 2021 — 88% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 October 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
Official source
- Manufacturer's recall number
- VS3KEIL
- Recalling manufacturer
- Daimler Vans USA, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.