Hyundai Air Bags: Side/Window

Hyundai is recalling about 11,217 vehicles over a problem with the air bags. Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

Campaign
19V802000
Manufacturer
Hyundai Motor America
Reported
7 November 2019
Vehicles
11,217
Built between
Nov 2018 – Aug 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
20 December 2019
Repaired
90%
Unrepaired
854

Does this affect my vehicle?

This recall covers vehicles built between November 2018 and August 2019. If yours was built outside that window, it is not part of this recall.

  • 2020 Hyundai PalisadeBuilt November 2018 to August 2019

Repair progress

854 of 11,217 vehicles in this recall had still not been repaired as of Q1 2021.

90% repaired — 10,094 of 11,217 reported

Owners not reachable
254
Scrapped or exported
15

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

What could happen

Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

What gets fixed

Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019.

Timeline

  1. Vehicles builtNovember 2018 to August 2019
  2. Recall reported to NHTSA7 November 2019
  3. Owners notified20 December 2019
  4. Latest repair reportQ1 2021 — 90% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 November 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

Official source

Manufacturer's recall number
186
Recalling manufacturer
Hyundai Motor America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand