Mercedes-Benz Equipment: Labels

Mercedes-Benz is recalling about 10,041 vehicles over a problem with the equipment. If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.

Campaign
19V914000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
20 December 2019
Vehicles
10,041
Built between
Jul 2018 – Dec 2018
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
3 March 2020
Repaired
91%
Unrepaired
922

Does this affect my vehicle?

This recall covers vehicles built between July 2018 and December 2018. If yours was built outside that window, it is not part of this recall.

  • 2019 Mercedes-Benz AMG GLC43Built July 2018 to December 2018
  • 2019 Mercedes-Benz AMG GLC63Built July 2018 to December 2018
  • 2019 Mercedes-Benz AMG GLC63SBuilt July 2018 to December 2018
  • 2019 Mercedes-Benz GLC 300Built July 2018 to December 2018
  • 2019 Mercedes-Benz GLC350EBuilt July 2018 to December 2018

Repair progress

922 of 10,041 vehicles in this recall had still not been repaired as of Q2 2021.

91% repaired — 9,119 of 10,041 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

What could happen

If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.

What gets fixed

MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020.

Timeline

  1. Vehicles builtJuly 2018 to December 2018
  2. Recall reported to NHTSA20 December 2019
  3. Owners notified3 March 2020
  4. Latest repair reportQ2 2021 — 91% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 December 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.

Official source

Manufacturer's recall number
2020020014
Recalling manufacturer
Mercedes-Benz USA, LLC.
Safety standard
FMVSS 208
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand