- Vehicles
- 3,616
- Built between
- Not published
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 February 2020
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2019 Utilimaster Sprinter
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2020.
100% repaired — 3,616 of 3,616 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Spartan Motors USA (Spartan) is recalling certain 2019 Utilimaster Sprinter vehicles equipped with Voyager VOM74MM rear camera displays. The camera module power supply may fail, causing the rear view image display not to function.
What could happen
Without the camera display, the driver may not be able to see hazards behind the vehicle, increasing the risk of a crash.
What gets fixed
Spartan will notify owners, and will replace the relay/capacitor harness module and the Voyager VOM74MM camera display, free of charge. The recall began February 21, 2020.
Timeline
- Recall reported to NHTSA6 February 2020
- Owners notified21 February 2020
- Latest repair reportQ2 2020 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 February 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 20003.
Official source
- Manufacturer's recall number
- 20003
- Recalling manufacturer
- Spartan Motors USA
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.