- Vehicles
- 2,101
- Built between
- Not published
- Models
- 11
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 31 March 2020
- Repaired
- 95%
- Unrepaired
- 112
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2020 Mercedes-Benz AMG CLA35
- 2021 Mercedes-Benz AMG GLE53
- 2021 Mercedes-Benz AMG GLE63 S
- 2021 Mercedes-Benz AMG GLS63
- 2020 Mercedes-Benz CLA 250
- 2020-2021 Mercedes-Benz GLE 350
- 2020-2021 Mercedes-Benz GLE 450
- 2020 Mercedes-Benz GLS 580 4MATIC
- 2020-2021 Mercedes-Benz GLS450
- 2021 Mercedes-Benz GLS580
- 2021 Mercedes-Benz Maybach GLS600
Repair progress
112 of 2,101 vehicles in this recall had still not been repaired as of Q2 2021.
95% repaired — 1,989 of 2,101 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
What could happen
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
What gets fixed
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020.
Timeline
- Recall reported to NHTSA14 February 2020
- Owners notified31 March 2020
- Latest repair reportQ2 2021 — 95% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 February 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
Official source
- Manufacturer's recall number
- 2020030019
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Safety standard
- FMVSS 101
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.