- Vehicles
- 6,010
- Built between
- Jan 2016 – Feb 2020
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 15 April 2020
- Repaired
- 81%
- Unrepaired
- 1,125
Does this affect my vehicle?
This recall covers vehicles built between January 2016 and February 2020. If yours was built outside that window, it is not part of this recall.
- 2020-2021 Thomas Built Buses SAF-T-Liner C2Built January 2016 to February 2020
Repair progress
1,125 of 6,010 vehicles in this recall had still not been repaired as of Q1 2022.
81% repaired — 4,885 of 6,010 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Thomas Built Buses Saf-T-Liner C2 school buses configured with a specific Switch Hub Module (part numbers 204803 and 216434) combined with a 500k Bulk Head Module and a certain 3-position momentary switch warning light package. The Switch Hub Module (SHM) that controls the exterior warning lights and stop sign may fail, resulting in deactivation of the red warning lights, stop sign and system indicator.
What could happen
If the exterior warning lights and stop sign indicator stop working, other drivers may inadvertently proceed driving before the school bus loading/unloading of students is complete, increasing the risk of an injury.
What gets fixed
DTNA will notify owners, and dealers will update the SHM, free of charge. The recall began April 15, 2020.
Timeline
- Vehicles builtJanuary 2016 to February 2020
- Recall reported to NHTSA26 February 2020
- Owners notified15 April 2020
- Latest repair reportQ1 2022 — 81% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 February 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-844.
Official source
- Manufacturer's recall number
- FL-844
- Recalling manufacturer
- Daimler Trucks North America LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.