- Vehicles
- 566
- Built between
- Not published
- Models
- 14
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 June 2020
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2020 Thor Daybreak
- 2020 Thor Motor Coach Chateau
- 2020 Thor Motor Coach Chateau Citation
- 2020 Thor Motor Coach Compass
- 2020 Thor Motor Coach Daybreak
- 2020 Thor Motor Coach Delano
- 2020 Thor Motor Coach Four Winds
- 2020 Thor Motor Coach Four Winds Siesta
- 2020 Thor Motor Coach Freedom Elite
- 2020 Thor Motor Coach Gemini
- 2020 Thor Motor Coach Quantum
- 2020 Thor Motor Coach Siesta
- 2020 Thor Motor Coach Synergy
- 2020 Thor Motor Coach Tiburon
What the defect is
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
What could happen
If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
What gets fixed
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020.
Timeline
- Recall reported to NHTSA27 May 2020
- Owners notified25 June 2020
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 May 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
Official source
- Manufacturer's recall number
- RC000190
- Recalling manufacturer
- Thor Motor Coach
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.