New Flyer Power Train: Automatic Transmission

New Flyer is recalling about 164 vehicles over a problem with the power train. A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.

Campaign
20V462000
Manufacturer
New Flyer of America Inc.
Reported
6 August 2020
Vehicles
164
Built between
Not published
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 August 2020
Repaired
84%
Unrepaired
26

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2016 New Flyer XDE35
  • 2015-2016 New Flyer XDE40
  • 2015-2016 New Flyer XDE60

Repair progress

26 of 164 vehicles in this recall had still not been repaired as of Q2 2022.

84% repaired — 138 of 164 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

New Flyer of America Inc. (New Flyer) is recalling certain 2015-2016 XDE60, XDE40 and 2016 XDE35 transit buses equipped with specific Allison Transmission drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.

What could happen

A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash. Additionally, offloading passengers to transfer them to another bus can increase the risk of injury.

What gets fixed

New Flyer will notify owners, and Allison Transmissions will remove and replace the two C1 and C2 pressure switches on each hybrid drive motor, and also inspect and correct for debris accumulation in the associated pressure switch plumbing, free of charge. The recall began August 17, 2020.

Parts involved

  • C1/C2 Pressure SwitchATI Part Number 29506484Pressure Switch

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA6 August 2020
  2. Owners notified17 August 2020
  3. Latest repair reportQ2 2022 — 84% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 August 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R20-007.

Official source

Manufacturer's recall number
R20-007
Recalling manufacturer
New Flyer of America Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand