Mercedes-Benz Seats: Mid/Rear Assembly

Mercedes-Benz is recalling about 36 vehicles over a problem with the seats. If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.

Campaign
20V558000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
14 September 2020
Vehicles
36
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
23 October 2020
Repaired
94%
Unrepaired
2

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2020 Mercedes-Benz GLB 250

Repair progress

2 of 36 vehicles in this recall had still not been repaired as of Q3 2022.

94% repaired — 34 of 36 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.

What could happen

If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.

What gets fixed

MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began October 23, 2020.

Timeline

  1. Recall reported to NHTSA14 September 2020
  2. Owners notified23 October 2020
  3. Latest repair reportQ3 2022 — 94% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 September 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090020.

Official source

Manufacturer's recall number
2020090020
Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand