Road Rescue Latches/Locks/Linkages: Latch

Road Rescue is recalling about 11 vehicles over a problem with the latches/locks/linkages. Failure of the rotary latch to function could potentially cause a lock-in or lock-out situation, increasing the risk of injury.

Campaign
20V616000
Manufacturer
REV Ambulance Group Orlando, INC.
Reported
6 October 2020
Vehicles
11
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
28 October 2020
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019 Road Rescue Type I

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2021.

100% repaired — 11 of 11 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

REV Ambulance Group Orlando, Inc. (REV) is recalling certain 2019 Road Rescue Type I ambulances. Incorrect material was used for the trip levers used in the rotary latches possibly preventing the doors from being able to be opened.

What could happen

Failure of the rotary latch to function could potentially cause a lock-in or lock-out situation, increasing the risk of injury.

What gets fixed

REV will notify owners, and dealers will replace the rotary latches and cable brackets, free of charge. The recall began October 28, 2020.

Parts involved

  • Cable Bracket36221High Handle Inside Release
  • Rotary Latch24301-02.Door release latch-Left Hand
  • Rotary Latch24302-02.Door release latch-Right Hand
  • Rotary Latch26757-02.Door release latch-Right Hand
  • Rotary Latches26756-02.Door release latch-Left Hand

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA6 October 2020
  2. Owners notified28 October 2020
  3. Latest repair reportQ3 2021 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 October 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact REV customer service at 1-855-661-9232.

Official source

Recalling manufacturer
REV Ambulance Group Orlando, INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand