Mercedes-Benz Electrical System: Starter Assembly

Mercedes-Benz is recalling about 2,563 vehicles over a problem with the electrical system. If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash.

Campaign
20V776000
Manufacturer
Mercedes-Benz USA, LLC
Reported
11 December 2020
Vehicles
2,563
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 March 2021
Repaired
93%
Unrepaired
176

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2018-2020 Mercedes-Benz AMG GLC63

Repair progress

176 of 2,563 vehicles in this recall had still not been repaired as of Q4 2022.

93% repaired — 2,387 of 2,563 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2020 AMG GLC 63 4MATIC vehicles. The power supply cable on the starter might not have been installed correctly, possibly allowing the cable to chafe against the starter housing and short-circuit.

What could happen

If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash. In addition, a short-circuit can increase the risk of a fire.

What gets fixed

MBUSA will notify owners, and dealers will inspect the starter harness and power supply cable installation, and correct it as necessary, free of charge. The recall began March 18, 2021.

Parts involved

  • Electrical Wiring HarnessA2135400727Electrical Wiring Harness
  • Exchange Starter MotorA2789060700Exchange Starter Motor

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA11 December 2020
  2. Owners notified18 March 2021
  3. Latest repair reportQ4 2022 — 93% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 December 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021010006.

Official source

Manufacturer's recall number
2021010006
Recalling manufacturer
Mercedes-Benz USA, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand