- Vehicles
- 6,920
- Built between
- Sep 2020 – Nov 2020
- Models
- 1
- Recall type
- Child restraint
- Initiated by
- Manufacturer
- Owners notified
- 24 May 2021
- Repaired
- 30%
- Unrepaired
- 4,860
Does this affect my vehicle?
This recall covers vehicles built between September 2020 and November 2020. If yours was built outside that window, it is not part of this recall.
- Diono Cambria 2Built September 2020 to November 2020
Repair progress
4,860 of 6,920 vehicles in this recall had still not been repaired as of Q1 2024.
30% repaired — 2,051 of 6,920 reported
- Owners not reachable
- 8
- Scrapped or exported
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Diono is recalling certain Cambria 2 Booster Seats, model numbers 31200-US-01, 31201-US-01, and 31202-US-01. In the event of a crash, a crack between the headrest and backrest can occur, allowing the headrest to separate. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 213, "Child Restraint Systems."
What could happen
A broken or separated headrest increases the risk of injury during a crash.
What gets fixed
Diono will provide a replacement backrest with headrest assembly, free of charge. Diono recommends converting the seat into a backless booster seat until the replacement backrest is installed. Owner notification letters were mailed on May 24, 2021.
Parts involved
- Cambria 2 Backrest312XX-NA-01Backrest of the booster seat
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtSeptember 2020 to November 2020
- Recall reported to NHTSA24 March 2021
- Owners notified24 May 2021
- Latest repair reportQ1 2024 — 30% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 March 2021.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Diono customer service at 1-855-463-4666 .
Official source
- Recalling manufacturer
- Diono
- Safety standard
- FMVSS 213
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.