Jayco Travel Trailer Equipment: Oven/Stove/Cooktop

Jayco Travel Trailer is recalling about 18,636 vehicles over a problem with the equipment. A gas leak can increase the risk of a fire.

Campaign
21V184000
Manufacturer
Jayco, Inc.
Reported
17 March 2021
Vehicles
18,636
Built between
Not published
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
3 May 2021
Repaired
20%
Unrepaired
14,891

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2020 Jayco Travel Trailer JAY Feather
  • 2019-2020 Jayco Travel Trailer JAY Flight
  • 2019-2020 Jayco Travel Trailer JAY Flight SLX
  • 2019-2020 Jayco Travel Trailer White Hawk

Repair progress

14,891 of 18,636 vehicles in this recall had still not been repaired as of Q1 2023.

20% repaired — 3,745 of 18,636 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

What could happen

A gas leak can increase the risk of a fire.

What gets fixed

Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021.

Parts involved

  • cooking stoveR1731R2131

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA17 March 2021
  2. Owners notified3 May 2021
  3. Latest repair reportQ1 2023 — 20% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 March 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.

Official source

Manufacturer's recall number
9901566
Recalling manufacturer
Jayco, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand