Mercedes-Benz Latches/Locks/Linkages: Latch

Mercedes-Benz is recalling about 17,800 vehicles over a problem with the latches/locks/linkages. The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash.

Campaign
21V353000
Manufacturer
Mercedes-Benz USA, LLC
Reported
14 May 2021
Vehicles
17,800
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 July 2021
Repaired
83%
Unrepaired
2,943

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2021 Mercedes-Benz AMG G63
  • 2019-2021 Mercedes-Benz G 550

Repair progress

2,943 of 17,800 vehicles in this recall had still not been repaired as of Q2 2023.

83% repaired — 14,857 of 17,800 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.

What could happen

The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

What gets fixed

Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021.

Parts involved

  • Actuator MotorA4639065701Actuator Motor
  • Actuator MotorA4639067802Actuator Motor
  • Door Latch - LeftA4637309701Door Latch - Left
  • Door Latch - RightA4637309801Door Latch - Right
  • ScrewA0019846329Screw

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA14 May 2021
  2. Owners notified9 July 2021
  3. Latest repair reportQ2 2023 — 83% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 May 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.

Official source

Manufacturer's recall number
2021060007/14
Recalling manufacturer
Mercedes-Benz USA, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand