Mercedes-Benz Engine and Engine Cooling: Software

Mercedes-Benz is recalling about 8,669 vehicles over a problem with the engine and engine cooling. An engine stall can increase the risk of a crash.

Campaign
21V843000
Manufacturer
Mercedes-Benz USA, LLC
Reported
29 October 2021
Vehicles
8,669
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
28 January 2022
Repaired
97%
Unrepaired
280

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021 Mercedes-Benz S 580

Repair progress

280 of 8,669 vehicles in this recall had still not been repaired as of Q4 2023.

97% repaired — 8,389 of 8,669 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 and Maybach S580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.

What could happen

An engine stall can increase the risk of a crash.

What gets fixed

Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022.

Parts involved

  • Engine Control UnitA1769035500Software ECU
  • Engine Control UnitA1769035600Software ECU
  • Engine Control UnitA1779023611Software ECU
  • Engine Control UnitA1779023911Software ECU

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA29 October 2021
  2. Owners notified28 January 2022
  3. Latest repair reportQ4 2023 — 97% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 October 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372.

Official source

Manufacturer's recall number
2022010002
Recalling manufacturer
Mercedes-Benz USA, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand