- Vehicles
- 198,255
- Built between
- Feb 2018 – Aug 2020
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 August 2022
- Repaired
- 95%
- Unrepaired
- 9,005
Does this affect my vehicle?
This recall covers vehicles built between February 2018 and August 2020. If yours was built outside that window, it is not part of this recall.
- 2019-2020 Subaru AscentBuilt February 2018 to July 2020
- 2020 Subaru LegacyBuilt July 2019 to August 2020
- 2020 Subaru OutbackBuilt July 2019 to August 2020
Repair progress
9,005 of 198,255 vehicles in this recall had still not been repaired as of Q2 2024.
95% repaired — 188,231 of 198,255 reported
- Owners not reachable
- 177
- Scrapped or exported
- 842
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
What could happen
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
What gets fixed
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available.
Parts involved
- Unit-at Control30919AF98ATransmission Control Unit (TCU)
- Unit-at Control30919AF98BTransmission Control Unit (TCU)
- Unit-at Control30919AF98CTransmission Control Unit (TCU)
- Unit-at Control30919AF99ATransmission Control Unit (TCU)
- Unit-at Control30919AF99BTransmission Control Unit (TCU)
- Unit-at Control30919AF99CTransmission Control Unit (TCU)
- Unit-at Control30919AG75ATransmission Control Unit (TCU)
- Unit-at Control30919AG75BTransmission Control Unit (TCU)
- Unit-at Control30919AG76ATransmission Control Unit (TCU)
- Unit-at Control30919AG76BTransmission Control Unit (TCU)
- Unit-at Control30919AH13ATransmission Control Unit (TCU)
- Unit-at Control30919AH13BTransmission Control Unit (TCU)
- Unit-at Control30919AH13CTransmission Control Unit (TCU)
- Unit-at Control30919AH14ATransmission Control Unit (TCU)
- Unit-at Control30919AH14BTransmission Control Unit (TCU)
- Unit-at Control30919AH14CTransmission Control Unit (TCU)
- Unit-at Control30919AH14DTransmission Control Unit (TCU)
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtFebruary 2018 to August 2020
- Recall reported to NHTSA9 December 2021
- Owners notified19 August 2022
- Latest repair reportQ2 2024 — 95% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 December 2021.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Official source
- Manufacturer's recall number
- WRK-21
- Recalling manufacturer
- Subaru of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.