Altec Equipment: Boom/Crane/Ladder

Altec is recalling about 167 vehicles over a problem with the equipment. Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.

Campaign
22V071000
Manufacturer
Altec Industries, Inc.
Reported
9 February 2022
Vehicles
167
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 April 2022
Repaired
54%
Unrepaired
77

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2018-2021 Altec Aerial Device
  • 2018-2021 Altec Digger Derrick

Repair progress

77 of 167 vehicles in this recall had still not been repaired as of Q1 2024.

54% repaired — 90 of 167 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Altec Industries, Inc. (Altec) is recalling certain 2018-2021 DC and DM Series Digger Derricks and AM series Aerial Devices. The unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to fail.

What could happen

Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.

What gets fixed

Altec will inspect the bulkhead plate, and add a reinforcement plate, free of charge. Owner notification letters were mailed on April 8, 2022.

Parts involved

  • Subbase bulkhead plate970498549Subbase bulkhead plate
  • Subbase bulkhead plate970513646Subbase bulkhead plate

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA9 February 2022
  2. Owners notified8 April 2022
  3. Latest repair reportQ1 2024 — 54% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 February 2022.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 851.

Official source

Manufacturer's recall number
CSN 851
Recalling manufacturer
Altec Industries, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand