- Vehicles
- 22
- Built between
- Not published
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 3 May 2022
- Repaired
- 36%
- Unrepaired
- 14
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2008-2009 Mercedes-Benz C300
- 2008 Mercedes-Benz C350
- 2009 Mercedes-Benz CLK550
- 2007 Mercedes-Benz SL550
- 2007 Mercedes-Benz SLK280
- 2008 Mercedes-Benz SLK350
- 2010 Mercedes-Benz E350
- 2014 Mercedes-Benz G550
Repair progress
14 of 22 vehicles in this recall had still not been repaired as of Q1 2024.
36% repaired — 8 of 22 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.
What could happen
Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
What gets fixed
Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022.
Parts involved
- Software BC_FA2044423700Software BC_F
- Software ESPA2049022100Software ESP
- Software GatewayA2044423300Software Gateway
- Software GatewayA2049024203Software Gateway
- Software MEA0064475940Software ME
- Software MEA0064477440Software ME
- Software MEA0094489240Software ME
- Software MEA0094489340Software ME
- Software MEA2729020000Software ME
- Software MEA2729020900Software ME
- Software MEA2729021000Software ME
- Software MEA2729035000Software ME
- Software MEA2729036600Software ME
- Software MEA2729036700Software ME
- Software MEA2739020200Software ME
- Software MEA2739020500Software ME
- Software MEA2739031800Software ME
- Software MEA2739032000Software ME
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA18 March 2022
- Owners notified3 May 2022
- Latest repair reportQ1 2024 — 36% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 March 2022.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.
Official source
- Manufacturer's recall number
- 2022040003
- Recalling manufacturer
- Mercedes-Benz USA, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.