- Vehicles
- 126,443
- Built between
- Not published
- Models
- 30
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 15 July 2022
- Repaired
- 89%
- Unrepaired
- 14,232
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2019-2020 Mercedes-Benz A 220
- 2020 Mercedes-Benz AMG A35
- 2019-2021 Mercedes-Benz AMG C43
- 2019-2021 Mercedes-Benz AMG C63
- 2019-2021 Mercedes-Benz AMG C63 S
- 2020-2021 Mercedes-Benz AMG CLA35
- 2020-2021 Mercedes-Benz AMG CLA45
- 2019-2020 Mercedes-Benz AMG CLS53
- 2019-2020 Mercedes-Benz AMG E53
- 2021 Mercedes-Benz AMG GLA35
- 2021 Mercedes-Benz AMG GLA45
- 2021 Mercedes-Benz AMG GLB35
- 2020 Mercedes-Benz AMG GLC43
- 2020 Mercedes-Benz AMG GLC63
- 2020 Mercedes-Benz AMG GLC63 S
- 2019-2021 Mercedes-Benz C 300
- 2020 Mercedes-Benz C 350 E
- 2020 Mercedes-Benz CLA 250
- 2019-2020 Mercedes-Benz CLS 450
- 2019 Mercedes-Benz E 300
- 2020-2021 Mercedes-Benz E 350
- 2018 Mercedes-Benz E 400
- 2019-2021 Mercedes-Benz E 450
- 2021 Mercedes-Benz GLA 250
- 2020-2021 Mercedes-Benz GLB 250
- 2020 Mercedes-Benz GLC 300
- 2020 Mercedes-Benz GLC 350 E
- 2020 Mercedes-Benz GLE 350
- 2020 Mercedes-Benz GLE 450
- 2020 Mercedes-Benz GLS 450
Repair progress
14,232 of 126,443 vehicles in this recall had still not been repaired as of Q2 2024.
89% repaired — 112,211 of 126,443 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
What gets fixed
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022.
Parts involved
- Software Rearview CameraA0009022059Software Rearview Camera
- Software Rearview CameraA2139027817Software Rearview Camera
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA8 April 2022
- Owners notified15 July 2022
- Latest repair reportQ2 2024 — 89% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 April 2022.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Official source
- Manufacturer's recall number
- 2022060007
- Recalling manufacturer
- Mercedes-Benz USA, LLC
- Safety standard
- FMVSS 111
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.