- Vehicles
- 8,530
- Built between
- Jul 2020 – Jan 2022
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 August 2022
- Repaired
- 94%
- Unrepaired
- 506
Does this affect my vehicle?
This recall covers vehicles built between July 2020 and January 2022. If yours was built outside that window, it is not part of this recall.
- 2022 Mercedes-Benz AMG EQS 53Built July 2020 to January 2022
- 2022 Mercedes-Benz EQS 450
- 2022 Mercedes-Benz EQS 580Built July 2020 to January 2022
- 2021 Mercedes-Benz S 500Built July 2020 to January 2022
- 2021 Mercedes-Benz S 580Built July 2020 to January 2022
- 2021 Mercedes-Maybach S 580Built July 2020 to January 2022
Repair progress
506 of 8,530 vehicles in this recall had still not been repaired as of Q2 2024.
94% repaired — 8,024 of 8,530 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen
An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
What gets fixed
Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022.
Parts involved
- See Supplemental DocumentSee Supplemental DocumentSee Supplemental Document
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtJuly 2020 to January 2022
- Recall reported to NHTSA11 July 2022
- Owners notified19 August 2022
- Latest repair reportQ2 2024 — 94% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 July 2022.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
Official source
- Manufacturer's recall number
- 2022080002
- Recalling manufacturer
- Mercedes-Benz USA, LLC
- Safety standard
- FMVSS 111
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.