Harley-Davidson Suspension: Shock Absorber

Harley-Davidson is recalling about 1,282 vehicles over a problem with the suspension. A loss of tire pressure can lead to a loss of vehicle control, increasing the risk of a crash.

Campaign
23E063000
Manufacturer
Harley-Davidson Motor Company
Reported
24 August 2023
Vehicles
1,282
Built between
Not published
Models
2
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
8 September 2023
Repaired
20%
Unrepaired
1,012

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Harley-Davidson LOW Rear Suspension
  • Harley-Davidson Tall Rear Shock

Repair progress

1,012 of 1,282 vehicles in this recall had still not been repaired as of Q2 2025.

20% repaired — 252 of 1,282 reported

Owners not reachable
18

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain Profile Low Rear Suspension and Tall Rear Shocks that were sold as H-D Parts & Accessories with part numbers 54000134 & 54000294. A fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

What could happen

A loss of tire pressure can lead to a loss of vehicle control, increasing the risk of a crash.

What gets fixed

Dealers will replace the shock absorber fastener, free of charge. Owner notification letters were mailed September 8, 2023.

Parts involved

  • Screw10200673Screw, Btn Hd SEMS, Torx, 1/4-20 x .6875
  • Screw942Screw, Btn, Sckt Hd, Torx

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA24 August 2023
  2. Owners notified8 September 2023
  3. Latest repair reportQ2 2025 — 20% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 August 2023.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0182.

Official source

Manufacturer's recall number
0182
Recalling manufacturer
Harley-Davidson Motor Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand