Harley-Davidson Suspension: Shock Absorber

Harley-Davidson is recalling about 82,117 vehicles over a problem with the suspension. A sudden loss of tire pressure increases the risk of a crash.

Campaign
25V375000
Manufacturer
Harley-Davidson Motor Company
Reported
6 June 2025
Vehicles
82,117
Built between
Jun 2017 – Nov 2024
Models
7
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
1 July 2025
Repaired
39%
Unrepaired
42,539

Does this affect my vehicle?

This recall covers vehicles built between June 2017 and November 2024. If yours was built outside that window, it is not part of this recall.

  • 2018-2019 Harley-Davidson FldeBuilt June 2017 to June 2019
  • 2018-2021 Harley-Davidson FlhcBuilt June 2017 to October 2021
  • 2018-2024 Harley-Davidson FlhcsBuilt June 2017 to unknown
  • 2018, 2023 Harley-Davidson Flhcs ANVBuilt July 2017 to November 2023
  • 2020-2024 Harley-Davidson FxlrsBuilt July 2019 to October 2024
  • 2022-2024 Harley-Davidson FxlrstBuilt November 2021 to November 2024
  • 2022 Harley-Davidson FxrstBuilt June 2022 to October 2022

Repair progress

42,539 of 82,117 vehicles in this recall had still not been repaired as of Q2 2026.

39% repaired — 31,848 of 82,117 reported

Owners not reachable
7,723
Scrapped or exported
7

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2024 Softail motorcycles. The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

What could happen

A sudden loss of tire pressure increases the risk of a crash.

What gets fixed

Dealers will install a new bracket, free of charge. Owner notification letters are expected to be mailed June 16, 2025.

Parts involved

  • Shock, RR, 56MM, Stroke54000138Rear Shock Assembly

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtJune 2017 to November 2024
  2. Recall reported to NHTSA6 June 2025
  3. Owners notified1 July 2025
  4. Latest repair reportQ2 2026 — 39% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 June 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0188. Some of the vehicles included in this recall were previously repaired under recall 23V591, and will need to have the new remedy completed.

Official source

Manufacturer's recall number
0188
Recalling manufacturer
Harley-Davidson Motor Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand