Mercedes-Benz Electrical System: Software

Mercedes-Benz is recalling about 10 vehicles over a problem with the electrical system. Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance.

Campaign
23V853000
Manufacturer
Mercedes-Benz USA, LLC
Reported
15 December 2023
Vehicles
10
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
2 February 2024
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2023 Mercedes-Benz EQE350

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q4 2025.

100% repaired — 10 of 10 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

What could happen

Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

What gets fixed

Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024.

Parts involved

  • Sw Lwr LEDA2239020231SW LWR LED
  • Sw Lwr LEDA2239022125SW LWR LED
  • Sw Lwr LEDA2239028522SW LWR LED

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA15 December 2023
  2. Owners notified2 February 2024
  3. Latest repair reportQ4 2025 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 December 2023.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372.

Official source

Manufacturer's recall number
2024010009
Recalling manufacturer
Mercedes-Benz USA, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand