Entegra Electrical System

Entegra is recalling about 1,342 vehicles over a problem with the electrical system. Relays that are stuck in the closed position increase the risk of a fire during battery charging.

Campaign
24V160000
Manufacturer
Jayco, Inc.
Reported
29 February 2024
Vehicles
1,342
Built between
Not published
Models
8
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 May 2024
Repaired
61%
Unrepaired
518

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021-2024 Entegra Ethos LI
  • 2021-2024 Entegra Expanse LI
  • 2021-2024 Entegra Launch
  • 2021-2024 Entegra Launch LE
  • 2021-2024 Jayco Solstice LI
  • 2021-2024 Jayco Swift
  • 2021-2024 Jayco Terrain
  • 2021-2024 Jayco Terrain LE

Repair progress

518 of 1,342 vehicles in this recall had still not been repaired as of Q1 2026.

61% repaired — 824 of 1,342 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.

What could happen

Relays that are stuck in the closed position increase the risk of a fire during battery charging.

What gets fixed

Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024.

Parts involved

  • Renergy Battery Pack Model RBT210LFP51S-12RBT210LFP51S-12-G1-UBattery Pack

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA29 February 2024
  2. Owners notified17 May 2024
  3. Latest repair reportQ1 2026 — 61% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 February 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.

Official source

Manufacturer's recall number
9903603
Recalling manufacturer
Jayco, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand