- Vehicles
- 10,038
- Built between
- Not published
- Models
- 17
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 May 2024
- Repaired
- 37%
- Unrepaired
- 6,363
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2023-2024 Heartland BIG Country
- 2023-2024 Heartland Bighorn
- 2024 Heartland Corterra
- 2024 Heartland Eddie Bauer
- 2023 Heartland Elkridge
- 2023-2024 Heartland Fuel
- 2023-2024 Heartland Gravity
- 2023 Heartland Lithium
- 2023-2024 Heartland Mallard
- 2023-2024 Heartland Milestone
- 2023-2024 Heartland North Trail
- 2023-2024 Heartland Pioneer
- 2023-2024 Heartland Prowler
- 2023-2024 Heartland South Fork
- 2023-2024 Heartland Sundance
- 2023-2024 Heartland Torque
- 2023-2024 Heartland Trail Runner
Repair progress
6,363 of 10,038 vehicles in this recall had still not been repaired as of Q1 2026.
37% repaired — 3,675 of 10,038 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
What could happen
A circuit board that overheats increases the risk of a fire.
What gets fixed
Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024.
Parts involved
- Suburban RangeSuburban part numbers: 3629, 3630, 3704, 3801Suburban Range / Oven with LED lights behind knobs
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA27 March 2024
- Owners notified9 May 2024
- Latest repair reportQ1 2026 — 37% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 March 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Heartland customer service at 1-877-262-8032.
Official source
- Recalling manufacturer
- Heartland Recreational Vehicles, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.