Mercedes-Benz Electrical System: Propulsion System

Mercedes-Benz is recalling about 283 vehicles over a problem with the electrical system. An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.

Campaign
24V331000
Manufacturer
Mercedes-Benz USA, LLC
Reported
10 May 2024
Vehicles
283
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 August 2024
Repaired
92%
Unrepaired
22

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2022 Mercedes-Benz EQB 300 4MATIC
  • 2022 Mercedes-Benz EQB 350 4MATIC

Repair progress

22 of 283 vehicles in this recall had still not been repaired as of Q2 2026.

92% repaired — 261 of 283 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

What could happen

An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.

What gets fixed

Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024.

Parts involved

  • Front Axle Electric Drive TrainA2433400302Front Axle Electric Drive Train

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA10 May 2024
  2. Owners notified9 August 2024
  3. Latest repair reportQ2 2026 — 92% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 May 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.

Official source

Manufacturer's recall number
2024060007
Recalling manufacturer
Mercedes-Benz USA, LLC
Safety standard
FMVSS 114
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand