Mercedes-Benz Engine and Engine Cooling: Software

Mercedes-Benz is recalling about 27,190 vehicles over a problem with the engine and engine cooling. An engine stall can increase the risk of a crash.

Campaign
24V704000
Manufacturer
Mercedes-Benz USA, LLC
Reported
20 September 2024
Vehicles
27,190
Built between
Not published
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 November 2024
Repaired
89%
Unrepaired
3,087

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021-2023 Mercedes-Benz S 580
  • 2021-2022 Mercedes-Maybach S 580
  • 2023 Mercedes-Maybach S 580 4MATIC

Repair progress

3,087 of 27,190 vehicles in this recall had still not been repaired as of Q2 2026.

89% repaired — 24,103 of 27,190 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.

What could happen

An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.

What gets fixed

Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025.

Parts involved

  • Software Engine Control UnitA1769031101SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769031201SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769031301SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769032001SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769032101SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769032201SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769035100SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769035200SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769035300SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769035400SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769035500SOFTWARE ENGINE CONTROL UNIT
  • Software Engine Control UnitA1769035600SOFTWARE ENGINE CONTROL UNIT

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA20 September 2024
  2. Owners notified15 November 2024
  3. Latest repair reportQ2 2026 — 89% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 September 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.

Official source

Manufacturer's recall number
2024100007
Recalling manufacturer
Mercedes-Benz USA, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand