Infiniti Back Over Prevention: Software

Infiniti is recalling about 5,176 vehicles over a problem with the back over prevention. The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Campaign
24V747000
Manufacturer
Nissan North America, Inc.
Reported
3 October 2024
Vehicles
5,176
Built between
May 2024 – Sep 2024
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
2 December 2024
Repaired
91%
Unrepaired
447

Does this affect my vehicle?

This recall covers vehicles built between May 2024 and September 2024. If yours was built outside that window, it is not part of this recall.

  • 2025 Infiniti QX80Built May 2024 to September 2024

Repair progress

447 of 5,176 vehicles in this recall had still not been repaired as of Q2 2026.

91% repaired — 4,729 of 5,176 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

What gets fixed

Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024.

Parts involved

  • Controller Assy - Camera988H2 7JB0AAV Controller
  • Controller Assy - Camera988H2 7JB0BAV Controller
  • Controller Assy - Camera988H2 7JB1BAV Controller
  • Controller Assy - Camera988H2 7JB2BAV Controller
  • Controller Assy - Camera988H2 7JB3BAV Controller
  • Controller Assy - Camera988H2 7JB4AAV Controller

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtMay 2024 to September 2024
  2. Recall reported to NHTSA3 October 2024
  3. Owners notified2 December 2024
  4. Latest repair reportQ2 2026 — 91% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 October 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.

Official source

Manufacturer's recall number
R24B5, R24C2
Recalling manufacturer
Nissan North America, Inc.
Safety standard
FMVSS 111
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand