- Vehicles
- 37,236
- Built between
- May 2024 – Sep 2024
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 3 December 2024
- Repaired
- 99%
- Unrepaired
- 346
Does this affect my vehicle?
This recall covers vehicles built between May 2024 and September 2024. If yours was built outside that window, it is not part of this recall.
- 2025 Infiniti QX80Built May 2024 to September 2024
- 2024-2025 Nissan Rogue
Repair progress
346 of 37,236 vehicles in this recall had still not been repaired as of Q2 2026.
99% repaired — 36,890 of 37,236 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
What gets fixed
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024.
This recall is fixed by a software update. The manufacturer reports the remedy can be delivered over the air, so affected vehicles may not need a dealer visit. Confirm with the manufacturer before assuming yours has received it.
Parts involved
- CONT Assy - NAVIG25915 7JA0CAV Controller – QX80
- CONT Assy - NAVIG25915 7KP0CAV Controller - Rogue
- CONT Assy - NAVIG25915 7KP0DAV Controller - Rogue
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtMay 2024 to September 2024
- Recall reported to NHTSA3 October 2024
- Owners notified3 December 2024
- Latest repair reportQ2 2026 — 99% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 October 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Official source
- Manufacturer's recall number
- R24B3, R24B4
- Recalling manufacturer
- Nissan North America, Inc.
- Safety standard
- FMVSS 111
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.