Mercedes-Benz Air Bags: Critical Fasteners

Mercedes-Benz is recalling about 1 vehicle over a problem with the air bags. An air bag that is damaged during deployment can increase the risk of injury in a crash.

Campaign
24V960000
Manufacturer
Mercedes-Benz USA, LLC
Reported
20 December 2024
Vehicles
1
Built between
May 2022 – May 2022
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 February 2025
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between May 2022 and May 2022. If yours was built outside that window, it is not part of this recall.

  • 2023 Mercedes-Benz EQS 450+Built May 2022 to May 2022

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2026.

100% repaired — 1 of 1 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."

What could happen

An air bag that is damaged during deployment can increase the risk of injury in a crash.

What gets fixed

Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025.

Parts involved

  • Mounting BracketA2967870000MOUNTING BRACKET
  • Mounting BracketA2967870100MOUNTING BRACKET
  • Mounting BracketA2968605400MOUNTING BRACKET
  • Mounting BracketA2968605500MOUNTING BRACKET

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtMay 2022 to May 2022
  2. Recall reported to NHTSA20 December 2024
  3. Owners notified7 February 2025
  4. Latest repair reportQ1 2026 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 December 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.

Official source

Manufacturer's recall number
2025010005
Recalling manufacturer
Mercedes-Benz USA, LLC
Safety standard
FMVSS 214
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

The owner may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand