Hyperax Equipment: Carrier/Rack

Hyperax is recalling about 2,380 vehicles over a problem with the equipment. A disengaged latch may allow the e-bike to shift out of position, increasing the risk of a crash or injury.

Campaign
25E092000
Manufacturer
Couture Co Ltd
Reported
22 December 2025
Vehicles
2,380
Built between
Nov 2022 – Dec 2025
Models
4
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
7 January 2026
Repaired
20%
Unrepaired
1,900

Does this affect my vehicle?

This recall covers vehicles built between November 2022 and December 2025. If yours was built outside that window, it is not part of this recall.

  • Hyperax 2023 Volt RVBuilt November 2022 to December 2025
  • Hyperax 2024 Volt 2Built August 2023 to December 2025
  • Hyperax 2024 Volt 2 LHBBuilt May 2024 to December 2025
  • Hyperax Volt RV LiteBuilt November 2022 to December 2025

Repair progress

1,900 of 2,380 vehicles in this recall had still not been repaired as of Q2 2026.

20% repaired — 472 of 2,380 reported

Owners not reachable
5
Scrapped or exported
3

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Couture Co Ltd (Couture Co) is recalling certain Hyperax Volt RV Lite part number B0B4NCZN87, 2024 Volt 2 LHB part number B0CNSYMC19, 2024 Volt 2 part number B0C4T56L8X, and 2023 Volt RV part number B0B48WK529 e-bike carriers. The e-bike carrier latch mechanism may experience excessive wear, disengaging while in transit.

What could happen

A disengaged latch may allow the e-bike to shift out of position, increasing the risk of a crash or injury.

What gets fixed

Owners are advised to stop using the e-bike carriers. Couture Co will reimburse owners for cost of the carrier, free of charge. Owner notification letters were mailed January 7, 2026.

Parts involved

  • LatchNo part numberLatch mechanism used to secure the main post of hitch bike rack in the upright position

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtNovember 2022 to December 2025
  2. Recall reported to NHTSA22 December 2025
  3. Owners notified7 January 2026
  4. Latest repair reportQ2 2026 — 20% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 December 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Couture Co customer service at 1-888-886-2898.

Official source

Recalling manufacturer
Couture Co Ltd
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand