- Vehicles
- 370
- Built between
- Aug 2016 – Aug 2025
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 18 July 2025
- Repaired
- 32%
- Unrepaired
- 239
Does this affect my vehicle?
This recall covers vehicles built between August 2016 and August 2025. If yours was built outside that window, it is not part of this recall.
- 2016-2018 Demers MX164EBuilt April 2017 to May 2025
- 2016-2018 Demers MXP150EBuilt June 2017 to October 2017
- 2016-2024 Demers TSEBuilt August 2016 to August 2025
- 2024 Demers TXEBuilt January 2024 to March 2025
- 2018-2020 Demers Ambulances EXEBuilt February 2018 to July 2024
Repair progress
239 of 370 vehicles in this recall had still not been repaired as of Q2 2026.
32% repaired — 118 of 370 reported
- Scrapped or exported
- 13
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Braun Ambulances (Braun Ambulances) is recalling certain 2016-2018 Demers MXP150E, MX164E, 2016-2024 Transit TSE, 2024 Transit TXE, and 2018- 2020 Demers Ambulances vehicles. The cushion equipment storage may not have been properly installed, resulting in unsecured equipment.
What could happen
Items that detach during transit increase the risk of injury.
What gets fixed
Dealers will replace the cushion assembly, free of charge. Owner notification letters are expected to be mailed July 18, 2025.
Parts involved
- Molded CushionA030475-XXMOLDED CUSHION 15.126 X 14.126 X 2.375 IN WITH ANCHOR BLACK ASSY
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtAugust 2016 to August 2025
- Recall reported to NHTSA20 May 2025
- Owners notified18 July 2025
- Latest repair reportQ2 2026 — 32% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 May 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Braun Ambulances customer service at 1-877-344-9990. Braun Ambulances number for this recall is Cushion.
Official source
- Manufacturer's recall number
- Cushion
- Recalling manufacturer
- Braun Industries, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.