Nova Bus Structure: Escape/Egress/Exit

Nova Bus is recalling about 2 vehicles over a problem with the structure. An insufficient number of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

Campaign
25V101000
Manufacturer
Nova Bus (US) Inc.
Reported
17 February 2025
Vehicles
2
Built between
Sep 2006 – Jun 2007
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
12 December 2025
Repaired
0%
Unrepaired
2

Does this affect my vehicle?

This recall covers vehicles built between September 2006 and June 2007. If yours was built outside that window, it is not part of this recall.

  • 2006-2007 Nova Bus LFSBuilt September 2006 to June 2007

Repair progress

2 of 2 vehicles in this recall had still not been repaired as of Q2 2026.

0% repaired — 0 of 2 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2006-2007 LFS transit buses. The buses may have been built with an incorrect number of emergency exits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

What could happen

An insufficient number of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

What gets fixed

Nova Bus will replace some windows with emergency exit windows, free of charge. This is a Phased campaign. Phase 1 will include 1 bus. Nova Bus will notify owners on or about 12/12/2025. Phase 2 will include 1 bus. Nova Bus will notify owners on or about 2/16/2026. Owner notification letters were mailed December 12, 2025.

Parts involved

  • WindowWDO L SLDR 44% TEMP GREY PO

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtSeptember 2006 to June 2007
  2. Recall reported to NHTSA17 February 2025
  3. Owners notified12 December 2025
  4. Latest repair reportQ2 2026 — 0% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 February 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Nova Bus customer service at 866-870-2046. Nova Bus's number for this recall is CR5772.

Official source

Manufacturer's recall number
CR5772
Recalling manufacturer
Nova Bus (US) Inc.
Safety standard
FMVSS 217
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand