- Vehicles
- 27
- Built between
- Aug 2023 – Aug 2024
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 April 2025
- Repaired
- 74%
- Unrepaired
- 7
Does this affect my vehicle?
This recall covers vehicles built between August 2023 and August 2024. If yours was built outside that window, it is not part of this recall.
- 2023-2024 Gillig LOW FloorBuilt August 2023 to August 2024
Repair progress
7 of 27 vehicles in this recall had still not been repaired as of Q2 2026.
74% repaired — 20 of 27 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
What could happen
A short circuit increases the risk of a fire. In addition, the battery contactors may open suddenly and cause a loss of drive power, increasing the risk of a crash.
What gets fixed
Gillig will install new battery fasteners as necessary, free of charge. Owner notification letters were mailed April 28, 2025.
Parts involved
- BorgWarner (Akasol) Gen3 Battery PackP102040200012High Voltage battery pack
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtAugust 2023 to August 2024
- Recall reported to NHTSA1 April 2025
- Owners notified28 April 2025
- Latest repair reportQ2 2026 — 74% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 April 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Gillig customer service at 1-800-735-1500.
Official source
- Recalling manufacturer
- Gillig, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.