Ford Visibility: Power Window Devices and Controls

Ford is recalling about 1,177 vehicles over a problem with the visibility. A closing window may exert excessive force and pinch a driver or passenger before retracting, increasing the risk of injury.

Campaign
25V237000
Manufacturer
Ford Motor Company
Reported
11 April 2025
Vehicles
1,177
Built between
Jan 2023 – Jul 2024
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 May 2025
Repaired
59%
Unrepaired
464

Does this affect my vehicle?

This recall covers vehicles built between January 2023 and July 2024. If yours was built outside that window, it is not part of this recall.

  • 2024 Ford RangerBuilt January 2023 to July 2024
  • 2024 Lincoln NautilusBuilt October 2023 to July 2024

Repair progress

464 of 1,177 vehicles in this recall had still not been repaired as of Q2 2026.

59% repaired — 698 of 1,177 reported

Owners not reachable
15

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 24V-597. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

What could happen

A closing window may exert excessive force and pinch a driver or passenger before retracting, increasing the risk of injury.

What gets fixed

Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed May 15, 2025.

Parts involved

  • Ranger DDMNU5T-14B531-*Driver Door Module
  • Ranger DDMPU5T-14B531-*Driver Door Module
  • Ranger PDMNU5T-14B533-*Passenger Door Module
  • Ranger PDMPU5T-14B533-*Passenger Door Module

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtJanuary 2023 to July 2024
  2. Recall reported to NHTSA11 April 2025
  3. Owners notified15 May 2025
  4. Latest repair reportQ2 2026 — 59% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 April 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C10.

Official source

Manufacturer's recall number
25C10
Recalling manufacturer
Ford Motor Company
Safety standard
FMVSS 118
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand