- Vehicles
- 482
- Built between
- Sep 2022 – Nov 2024
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 23 September 2025
- Repaired
- 57%
- Unrepaired
- 204
Does this affect my vehicle?
This recall covers vehicles built between September 2022 and November 2024. If yours was built outside that window, it is not part of this recall.
- 2024-2025 Lincoln NautilusBuilt September 2022 to November 2024
Repair progress
204 of 482 vehicles in this recall had still not been repaired as of Q2 2026.
57% repaired — 276 of 482 reported
- Owners not reachable
- 2
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles that were repaired incorrectly under recall 24V953. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
What could happen
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
What gets fixed
Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed on September 23, 2025.
Parts involved
- Nautilus DDMR2TT-14C637-BE/BF/BG/BJ//BMDriver Door Module
- Nautilus PDMR2TT-14C639-BE/BF/BG/BJ//BMPassenger Door Module
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtSeptember 2022 to November 2024
- Recall reported to NHTSA8 August 2025
- Owners notified23 September 2025
- Latest repair reportQ2 2026 — 57% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 August 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C36.
Official source
- Manufacturer's recall number
- 25C36
- Recalling manufacturer
- Ford Motor Company
- Safety standard
- FMVSS 118
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.