- Vehicles
- 556
- Built between
- Jul 2019 – Mar 2020
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 June 2025
- Repaired
- 32%
- Unrepaired
- 366
Does this affect my vehicle?
This recall covers vehicles built between July 2019 and March 2020. If yours was built outside that window, it is not part of this recall.
- 2020 Ford ExpeditionBuilt July 2019 to March 2020
- 2020 Lincoln NavigatorBuilt January 2020 to February 2020
Repair progress
366 of 556 vehicles in this recall had still not been repaired as of Q2 2026.
32% repaired — 177 of 556 reported
- Owners not reachable
- 10
- Scrapped or exported
- 3
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
What could happen
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
What gets fixed
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025.
Parts involved
- Body Control ModuleLU5T-14C184-*Body Control Module Software
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtJuly 2019 to March 2020
- Recall reported to NHTSA23 May 2025
- Owners notified25 June 2025
- Latest repair reportQ2 2026 — 32% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 May 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Official source
- Manufacturer's recall number
- 25S56
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.