- Vehicles
- 197,432
- Built between
- Feb 2020 – Jun 2025
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 10 July 2025
- Repaired
- 88%
- Unrepaired
- 23,213
Does this affect my vehicle?
This recall covers vehicles built between February 2020 and June 2025. If yours was built outside that window, it is not part of this recall.
- 2021-2025 Ford Mustang Mach EBuilt February 2020 to June 2025
Repair progress
23,213 of 197,432 vehicles in this recall had still not been repaired as of Q2 2026.
88% repaired — 172,881 of 197,432 reported
- Owners not reachable
- 1,322
- Scrapped or exported
- 16
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
What could happen
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
What gets fixed
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025.
Parts involved
- Powertrain Control Module (PCM) SoftwareSJ98-14C204-D*4P, AWD, BEV, NA, 1 SPD AUTO TRANS
- Powertrain Control Module (PCM) SoftwareSJ98-14C204-F*4P, RWD, BEV, NA, 1 SPD AUTO TRANS
- Powertrain Control Module (PCM) SoftwareSJ98-14C204-H*DR--E, BEV, GT Version
- Powertrain Control Module (PCM) SoftwareSJ98-14C204-J*DR--E, BEV, GT Rallycross
- Powertrain Control Module (PCM) SoftwareSJ98-14C204-L*LFP, AWD, NA
- Powertrain Control Module (PCM) SoftwareSJ98-14C204-N*LFP, RWD, NA
- Secondary On-Board Diagnostic Module C (SOBDMC) SWSJ98-14G069-C*LFP, AWD, NA
- Secondary On-Board Diagnostic Module C (SOBDMC) SWSJ98-14G069-E*LFP, RWD, NA
- Secondary On-Board Diagnostic Module C (SOBDMC) SWSJ98-14G069-G*4P, AWD, BEV, NA, 1 SPD AUTO TRANS
- Secondary On-Board Diagnostic Module C (SOBDMC) SWSJ98-14G069-L*4P, RWD, BEV, NA, 1 SPD AUTO TRANS
- Secondary On-Board Diagnostic Module C (SOBDMC) SWSK98-14G069-A*DR--E, BEV, GT Version
- Secondary On-Board Diagnostic Module C (SOBDMC) SWSK98-14G069-B*DR--E, BEV, GT Rallycross
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtFebruary 2020 to June 2025
- Recall reported to NHTSA13 June 2025
- Owners notified10 July 2025
- Latest repair reportQ2 2026 — 88% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 June 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Official source
- Manufacturer's recall number
- 25S65
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.