Mercedes-Benz Back Over Prevention: External/Pedestrian Alert

Mercedes-Benz is recalling about 94 vehicles over a problem with the back over prevention. A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Campaign
25V366000
Manufacturer
Mercedes-Benz USA, LLC
Reported
5 June 2025
Vehicles
94
Built between
Feb 2022 – Oct 2024
Models
14
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
1 August 2025
Repaired
70%
Unrepaired
28

Does this affect my vehicle?

This recall covers vehicles built between February 2022 and October 2024. If yours was built outside that window, it is not part of this recall.

  • 2025 Mercedes-Benz AMG EQE 53 4MATIC
  • 2023-2024 Mercedes-Benz EQE 350+
  • 2023-2024 Mercedes-Benz EQE 500 4MATIC
  • 2023-2025 Mercedes-Benz EQE SUV 350 4MATIC
  • 2023-2025 Mercedes-Benz EQE SUV 350+
  • 2023-2025 Mercedes-Benz EQE SUV 500 4MATIC
  • 2023-2024 Mercedes-Benz EQS 450 4MATIC
  • 2022-2024 Mercedes-Benz EQS 450+
  • 2022-2023 Mercedes-Benz EQS 580 4MATIC
  • 2023-2025 Mercedes-Benz EQS SUV 450 4MATIC
  • 2023-2025 Mercedes-Benz EQS SUV 450+Built February 2022 to October 2024
  • 2023-2025 Mercedes-Benz EQS SUV 580 4MATIC
  • 2025 Mercedes-Benz S 580 E 4MATIC
  • 2024-2025 Mercedes-Maybach EQS SUV 680 4MATICBuilt February 2022 to October 2024

Repair progress

28 of 94 vehicles in this recall had still not been repaired as of Q2 2026.

70% repaired — 66 of 94 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

What could happen

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

What gets fixed

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025.

Parts involved

  • Fl Sound GeneratorA2979049600FL SOUND GENERATOR
  • Pmd Sound GeneratorA2239037306PMD SOUND GENERATOR
  • Pmd Sound GeneratorA2239037406PMD SOUND GENERATOR
  • Pmd Sound GeneratorA2969035401PMD SOUND GENERATOR
  • Pmd Sound GeneratorA2969035501PMD SOUND GENERATOR
  • Pmd Sound GeneratorA2979031504PMD SOUND GENERATOR
  • Pmd Sound GeneratorA2979031604PMD SOUND GENERATOR
  • Sw Sound GeneratorA2979027013SW SOUND GENERATOR

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtFebruary 2022 to October 2024
  2. Recall reported to NHTSA5 June 2025
  3. Owners notified1 August 2025
  4. Latest repair reportQ2 2026 — 70% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 June 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Official source

Manufacturer's recall number
2025070005
Recalling manufacturer
Mercedes-Benz USA, LLC
Safety standard
FMVSS 141
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand