- Vehicles
- 600
- Built between
- Jun 2024 – Nov 2025
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 5 February 2026
- Repaired
- 25%
- Unrepaired
- 453
Does this affect my vehicle?
This recall covers vehicles built between June 2024 and November 2025. If yours was built outside that window, it is not part of this recall.
- 2025-2027 Thomas Built Buses Minotour DRWBuilt June 2024 to November 2025
- 2026-2027 Thomas Built Buses SAF-T-Liner C2Built November 2024 to November 2025
- 2026 Thomas Built Buses SAF-T-Liner C2 JouleyBuilt April 2025 to April 2025
- 2025 Thomas Built Buses SAF-T-Liner EFXBuilt September 2024 to September 2024
- 2026 Thomas Built Buses SAF-T-Liner HDXBuilt December 2024 to December 2024
Repair progress
453 of 600 vehicles in this recall had still not been repaired as of Q2 2026.
25% repaired — 147 of 600 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
What could happen
An unsecured wheelchair can move during transit, increasing the risk of injury.
What gets fixed
Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026.
Parts involved
- Kit Qrt Max Snc ComboTBB 228450KIT QRT MAX SNC COMBO
- Kit Qrt Max, Lap/Shoulder Belt and Snc ComboTBB 228451KIT QRT MAX, LAP/SHOULDER BELT AND SNC COMBO
- Q-Straint Q-8300-Ait-ScTBB 65012358MOBILITY AID AND OCCUPANT RESTRAINT SYSTEM
- Q’straint Kit Q-8300AT-L Level 1TBB 137580Q’STRAINT KIT Q-8300AT-L LEVEL 1
- Q’straint Kit Q-8306-L3 Level ITBB 125676Q’STRAINT KIT Q-8306-L3 LEVEL I
- Q’straint Q-8100-A1-LTBB 137764MOBILITY AID AND OCCUPANT RESTRAINT SYSTEM
- Q’straint Q-8100-A1-LTBB 65010899MOBILITY AID AND OCCUPANT RESTRAINT SYSTEM
- Q’straint Q-8306-L2TBB 137767MOBILITY AID AND OCCUPANT RESTRAINT SYSTEM
- Q’straint Q-8306-L2TBB 65012385MOBILITY AID AND OCCUPANT RESTRAINT SYSTEM
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtJune 2024 to November 2025
- Recall reported to NHTSA9 December 2025
- Owners notified5 February 2026
- Latest repair reportQ2 2026 — 25% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 December 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Official source
- Manufacturer's recall number
- F1028
- Recalling manufacturer
- Daimler Trucks North America, LLC
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.