Thomas Built Buses Equipment Adaptive/Mobility: Latch/Anchor

Thomas Built Buses is recalling about 2 vehicles over a problem with the equipment adaptive/mobility. An unsecured wheelchair can move during transit, increasing the risk of injury.

Campaign
25V850000
Manufacturer
Daimler Trucks North America, LLC
Reported
9 December 2025
Vehicles
2
Built between
Oct 2025 – Oct 2025
Models
2
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
5 February 2026
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between October 2025 and October 2025. If yours was built outside that window, it is not part of this recall.

  • 2027 Thomas Built Buses SAF-T-Liner C2Built October 2025 to October 2025
  • 2026 Thomas Built Buses SAF-T-Liner C2 Jouley

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2026.

100% repaired — 2 of 2 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.

What could happen

An unsecured wheelchair can move during transit, increasing the risk of injury.

What gets fixed

A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026.

Parts involved

  • Q’straint Q-8100-A1-LTBB 123722MOBILITY AID AND OCCUPANT RESTRAINT SYSTEM
  • Q’straint Q-8100-A1-LTBB 137764MOBILITY AID AND OCCUPANT RESTRAINT SYSTEM
  • Q’straint Q-8100-A1-LTBB 228450MOBILITY AID AND OCCUPANT RESTRAINT SYSTEM
  • Q’straint Q-8100-A1-LTBB 65010899MOBILITY AID AND OCCUPANT RESTRAINT SYSTEM

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtOctober 2025 to October 2025
  2. Recall reported to NHTSA9 December 2025
  3. Owners notified5 February 2026
  4. Latest repair reportQ2 2026 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 December 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.

Official source

Manufacturer's recall number
F1028
Recalling manufacturer
Daimler Trucks North America, LLC
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand