- Vehicles
- 86
- Built between
- May 2025 – Oct 2025
- Models
- 13
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 February 2026
- Repaired
- 2%
- Unrepaired
- 83
Does this affect my vehicle?
This recall covers vehicles built between May 2025 and October 2025. If yours was built outside that window, it is not part of this recall.
- 2023 Chevrolet Express 2500Built May 2025 to October 2025
- 2017-2025 Chrysler Pacifica
- 2011-2015 Chrysler Town AND CountryBuilt May 2025 to October 2025
- 2022-2025 Chrysler Voyager
- 2010-2020 Dodge Grand Caravan
- 2011 Ford E-250Built May 2025 to October 2025
- 2019-2025 Ford TransitBuilt May 2025 to October 2025
- 2025 GMC Sierra 1500Built May 2025 to October 2025
- 2025 GMC YukonBuilt May 2025 to October 2025
- 2015 Honda OdysseyBuilt May 2025 to October 2025
- 2019-2025 Ram Promaster
- 2016-2017 Toyota SiennaBuilt May 2025 to October 2025
- 2024-2025 Toyota Sienna HybridBuilt May 2025 to unknown
Repair progress
83 of 86 vehicles in this recall had still not been repaired as of Q2 2026.
2% repaired — 2 of 86 reported
- Owners not reachable
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
What could happen
An unsecured wheelchair can move during transit, increasing the risk of injury.
What gets fixed
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026.
Parts involved
- RetractorQ8-6200QRT-DELUXE, Auto Release, Auto Retract
- RetractorQ8-6209ART-MAX, Auto Release, Auto Retract
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtMay 2025 to October 2025
- Recall reported to NHTSA17 December 2025
- Owners notified5 February 2026
- Latest repair reportQ2 2026 — 2% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 December 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Rollx's customer service at 1-800-956-6668.
Official source
- Recalling manufacturer
- Rollx Vans
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.