Sprinter 3500 (2011) – 11V323000

Defect Description For Recall

Sprinter Is Recalling Certain Model Year 2011 Sprinter 3500 Vehicles Sold Both Under The Mercedes-Benz And Freightliner Brand Names. The Supplier Of The Rear Springs Rolled The Spring Eye Diameter Out Of Tolerance On A Limited Number Of Parts In Its ProduCTIon, And Then Corrected The Diameter Without Heating The Parts.

Make Of Vehicle

SPRINTER

Model Of Vehicle

3500

Year

2011

Recall Campaign Number

11V323000

Component Description

Suspension:Rear:Springs

Effect Of Defect

This Could Potentially Lead To A Crack Of The Spring Eye Over Time, Which Increases The Risk Of A Crash.

Fix Defect

Owners Will Be Contacted, And Dealers Will Replace The Rear Springs As Necessary, Free Of Charge. The Safety Recall Is Expected To Begin During November 2011. Owners May Contact Sprinter At 1-877-762-8267.

Vehicle Manufacturer

Sprinter Engineering & Compliance Suppor

Start Of Manufacture

20110301

End Of Manufacture

20110430

Type Of Vehicle Recall

V

Number Affected

47

Date Owners Notified

20111130

Initiated By

Mfr

Responsible Manufacturer

Sprinter Engineering & Compliance Suppor

Date Report Received

20110613

Make Campaign Number

2011100006

Part Number

Federal Motor Vehicle Safety Standard