Subaru Legacy (2020) – 20V766000

Defect Description For Recall

Subaru Of America, Inc. (Subaru) Is Recalling Certain 2020 Legacy And Outback Vehicles Equipped With “High” Grade And “Mid” Grade Multimedia Navigation. The August 2020 Over-The-Air Software Update May Have Timed Out Without Completing The Installation, Corrupting The Data, And Causing The ReaRVIew Display To Shutoff Intermittently. As Such, These Vehicles Fail To Comply With The Requirements Of Federal Motor Vehicle Safety Standard Number 111, “Rear Visibility.”

Make Of Vehicle

SUBARU

Model Of Vehicle

LEGACY

Year

2020

Recall Campaign Number

20V766000

Component Description

Back Over Prevention:Display FunCTIon

Effect Of Defect

The Intermittent Loss Of The ReaRVIew Image Reduces The Driver’S Visibility And Increases The Risk Of Crash.

Fix Defect

Subaru Will Notify Owners, And Dealers Will Reprogram The Software And, If Necessary, Replace The Cockpit Control Module, Free Of Charge. The Recall Is Expected To Begin January 22, 2021. Owners May Contact Subaru Customer Service At 1-844-373-6614. Subaru’S Number For This Recall Is Wrh-20.

Vehicle Manufacturer

Subaru Of America, Inc.

Start Of Manufacture

End Of Manufacture

Type Of Vehicle Recall

V

Number Affected

7741

Date Owners Notified

Initiated By

Mfr

Responsible Manufacturer

Subaru Of America, Inc.

Date Report Received

20201210

Make Campaign Number

WRH-20

Part Number

Federal Motor Vehicle Safety Standard

111